Frequently Asked Questions (FAQs)

Here are some of the most common questions:

  • How can I know my size? Please refer to our size chart available on each product page.

  • Do you offer international shipping? Yes, we ship to most countries. Please check the estimated delivery times in our shipping policy.

  • How long do orders take to arrive? Delivery times vary depending on the destination. Please refer to our shipping section for more details.

  • What if my order arrives damaged? Please contact us immediately at jeanfloresdesign@gmail.com with photos of the damage and your order number.

  • Can I customize a design? Yes, we accept custom designs. Please contact us at jeanfloresdesign@gmail.com for more details on availability, production times, and additional costs.